therapy in the making » I bought a new phone and it came with a contract. I had to buy a silly mug and 20 quid worth of chocolate to make myself feel better.

« these boots are made for walking | | shopping, can you say redundant? »

Sep

I bought a new phone and it came with a contract. I had to buy a silly mug and 20 quid worth of chocolate to make myself feel better.

Filed under coffee fueled, daily, humorous, in a bad mood, rant-arific.

Why, oh why did I ever change my “pay as you talk” phone into a contract one? Ah yes! The fancy new phone for free was one of the reasons but it was certainly not worth what I’m going through. I got the phone yesterday (after spending 2 hours in the shop until all the paperwork was ready for me to sign) and it was supposed to be activated within 20 minutes. It’s been more than a day now and I’m still not able to use my free minutes and charge my contract account. Thankfully I only topped-up the credits 3 days ago! I have wasted 3 hours on the phone (talk about microwaved and radioactive brain…) with the people from the customer services of Vodafone. Their solution for my contract to start working was to “take out my chip (aka sim card), wipe it a bit and put it back in”! EX-CUSE me? How thick are you my dear? It’s not the chip, it’s not the new phone, it’s your damn fellow worker who hasn’t got a clue. What do you mean that it’s automated? If it was, it would have been done in less than 20 minutes. Remember I’m not the thick one here! The delay means that this whole thing has to be approved/processed by a real person and that person has been on your other line while you had me on hold. You told me so yourself! I may have listened to at least 5 songs since you put me on hold and I may have a very bad memory but I remember VERY VERY well who you were trying to contact while you had me listening to bloody Atomic Kitten!

“I’m really sorry Sir that this is taking so long”, you said interrupting every song in the chorus. You actually did that! The only part of the songs that I could possibly know or enjoy because of the cheery happiness that is the chorus (well, most of the times). “It’s OK, don’t wor-”, I said. You had me listening to Westlife before I could have a chance to finish the sentence but I did anyway even though you weren’t listening “It’s OK, don’t worry, besides I got nothing else to do all day than to fry my brain. Never mind the meeting with my new boss, that can wait. Don’t worry about the house I am supposed to be viewing in 10 minutes and which is actually on the other side of town, I can find another house so easily! Because this, THIS is more important than anything else!”

He told me to switch off my phone for an hour and then turn it back on. If it didn’t work then I must switch it off for another hour and try it again. The result was that after all this time had passed your department was closed until Monday because nothing ever happens in the weekend and your customers do not have any problems with their phones during the weekend!

Now I have to wait until Monday.

I’ve just shared a tub of Haagen Dazs ice-cream with my brother. That is his idea of cheering me up. What could be better than sharing a tub of ice-cream with your lovely brother? Not sharing it!

What do you mean you think I’m in a bad mood?

You should know I was when you saw me buying a mug with Winnie the Pooh on it. You should know I wasn’t thinking straight when I actually exclaimed “Wow! It’s blue, it’s got Winnie the Pooh’s face on it and it’s round! This is the best mug made ever!” I will regret it when I try to drink those last sips of coffee out of it tomorrow. I bet I’ll have to bend over backwards and turn the whole mug upside down to accomplish this.

Can you drink hot coffee with a straw?

Written by Colin Brooks on 09.09.05 at 10:12 pm.